Case Study: Remtek Systems Ltd achieves greater efficiency and flexibility with Asolvi Tesseract

Tesseract keeps Remtek ahead of the curve

Remtek Systems Ltd, a UK-based provider of assistive technology for students with disabilities, needed to modernize its service management to boost operational efficiency beyond what its older software, Service Accent, could provide. The company required a flexible, cloud-based system that could streamline its processes and future-proof its operations, leading them to partner with vendor Asolvi and select their Tesseract solution.

By implementing Asolvi's Tesseract, Remtek automated numerous manual tasks, which dramatically reduced their operational processes from around 50 down to 15. The solution provided field engineers with a mobile app for greater scheduling autonomy and replaced separate GPS devices for tracking, resulting in direct cost savings. Asolvi’s comprehensive platform enabled Remtek to operate more efficiently, integrate systems via its API, and utilize reporting to identify further areas for improvement, ultimately helping the company stay ahead of the curve.

Remtek Systems Ltd

John Farrar

Director