Case Study: IBS Bürosysteme handles more work with the same staff using Asolvi’s Evatic

IBS Bürosysteme Handles More Work With Same Amount Of Staff

IBS Bürosysteme, an office equipment and services provider, faced challenges with inefficiency and a lack of real-time data in its managed print services. Their old system required manual processes for meter readings, toner replacement, and invoicing, which was slow and hindered their transition to a service-oriented business model. To modernize its operations, the company turned to the vendor Asolvi and implemented their Evatic field service management software.

The solution from Asolvi connected the company's printers via the IoT, enabling remote monitoring and automation. This allowed for automatic meter readings, just-in-time toner deliveries, and one-click invoicing. The results were significant time and cost savings, including an annual saving of over €216,000 on service projects and the elimination of €20,000 worth of toner wastage. With Asolvi's Evatic, IBS Bürosysteme greatly increased its efficiency and was able to handle a growing customer base and expand its service portfolio without adding staff.

IBS Bürosysteme

Olaf Isfort

Chief Executive Officer