Case Study: HBE increases automation and profitability with Asolvi’s Tesseract

How Tesseract increased automation and improved profitability

HBE, a leading supplier of water hygiene services in the UK and Ireland, faced the challenge of managing highly regulated, complex compliance procedures and improving efficiency for its remote field staff. To address this, they partnered with Asolvi and implemented a heavily customized version of the Tesseract service management system to automate workflows and ensure data validity.

The solution from Asolvi automated data collection, reporting, and timesheet generation, which integrated seamlessly with other systems via an API. This dramatically reduced manual paperwork and administrative bottlenecks. The results were significant, including an annual saving of 80 working days on manual tasks, full KPI compliance, and improved resource planning, giving HBE a 360-degree view of contract performance.

HBE

Neil Bolton

IT Manager