Case Study: C&C Estonia builds trust with Askly AI support

C&C Estonia supports 500+ companies with Askly

C&C Estonia, an Apple Premium Partner, faced the challenge of using ordinary chat tools that damaged customer trust by losing conversation continuity when users moved between web pages. Their existing technology was unreliable and failed to meet the high standards expected by their customers. They turned to Askly to implement an AI support solution for tech retail that could build trust instead of eroding it.

Askly provided a solution that preserved conversations across pages, creating a foundation for personal support and ensuring customers never had to repeat themselves. The results for C&C Estonia included guaranteed conversation continuity, allowing their team to focus on conversations requiring human judgment. Askly enabled the company to serve customers across Estonia and Latvia with a tool that matched the premium standard of the products they sell.

C&C