Case Study: City of Hämeenlinna improves website accessibility and usability with Askem

How Hämeenlinna Stays on Top of Accessibility

The City of Hämeenlinna faced the challenge of monitoring the accessibility status and usability of its large municipal website, which was essential for serving its residents. To gain a comprehensive overview of accessibility issues and understand user behavior, the city partnered with the vendor Askem.

Using Askem's tools for accessibility monitoring and user feedback, the team gained a clear, structured view of their website's status and direct insight into how residents search for information. The solution from Askem led to a significant reduction in broken links, a noticeable improvement in overall website satisfaction, and more focused development based on real user feedback, saving the city both time and money.

City of Hämeenlinna

Heidi Lampsijärvi

Communication Specialist