Case Study: Burns & Levinson LLP boosts meeting efficiency and client satisfaction with AskCody

Burns & Levinson LLP streamlines 12,000 yearly bookings with AskCody

The customer, law firm Burns & Levinson, faced inefficient, manual meeting coordination processes that were time-consuming and created challenges like ghosting meetings. They needed a decentralized, easy-to-use technological solution to save billable hours and improve client service. They partnered with vendor AskCody for its meeting management platform.

AskCody implemented a solution integrated with Microsoft Exchange, featuring room displays and automated service ordering for catering and AV. This gave Burns & Levinson a central system, used by 276 active users handling about 1,000 meetings monthly, which streamlined workflows and reduced time spent on bookings. The vendor's solution increased room utilization, cut unnecessary service costs, and freed staff to provide a better client experience.

Burns & Levinson LLP