Case Study: Providence St. Joseph Health achieves smoother clinical workflows with Ascom Healthcare Platform

Providence St. Joseph Health - Customer Case Study

Mission Hospital, part of Providence St. Joseph Health, faced significant communication challenges due to multiple legacy IT and clinical systems that did not work together. These digital information gaps resulted in care delays, excessive time spent by nurses on logistical tasks, and low staff morale. The hospital sought a single, integrated platform to optimize workflows and deliver patient-centric data to clinicians.

Ascom implemented its Healthcare Platform, including Ascom Unite software and Myco smartphones, to create a unified communication system. The solution integrated nurse call, alert management, and clinical data, delivering it all to a single device. This streamlined information flows, reduced the number of devices nurses carried, and significantly increased time available for direct patient care, helping Mission Hospital realize its vision.

Providence St. Joseph Health

Kristen Robb

IS Strategic Partner, Director