Case Study: AnglicareSA improves resident safety and caregiver workflows with Ascom Healthcare Platform

AnglicareSA - Customer Case Study

AnglicareSA, a provider of aged care services, sought a new nurse call system to enhance resident safety and independence without compromising mobility or efficient caregiver workflows. Their challenge was to move beyond static, inefficient systems that tied both residents and staff to fixed locations. They partnered with Ascom to find a solution using the Ascom Healthcare Platform.

Ascom implemented a solution featuring wireless transceivers for residents and Ascom Myco smartphones for caregivers, enabling mobile alerts and streamlined communication. This provided staff with accurate data and allowed for features like wander control. The results were significant, with customer satisfaction for call bell response increasing by 30% and overall satisfaction with care provision improving by 20%.

AnglicareSA

Jacinta Robertson

Head of Residential Aged Care