Case Study: New York City delivers a streamlined staff portal POC with Ascendum Solutions

New York City delivers staff portal POC in 2 weeks with Ascendum Solutions

The customer, New York City, needed a public-facing portal for businesses to apply for funding and a corresponding back-end system for its staff to manage and process these applications. The challenge was to quickly prove the feasibility of this project. Vendor Ascendum Solutions was tasked with delivering a proof of concept.

Ascendum Solutions designed a proof of concept for two connected platforms within two weeks. The solution included an applicant interface for businesses and a streamlined staff portal, which improved the review process efficiency and provided actionable insights. The result was an improved digital experience that reduced decision fatigue for staff.

New York City