Case Study: a nationwide healthcare insurance company boosts member adherence and active lifestyles with Ascendum Solutions

Fortune 500 Insurance Provider launches a healthcare loyalty platform with Ascendum Solutions

The customer, a fortune 500 insurance provider, sought to lower overall claims costs by creating a new loyalty platform that would reward members for adhering to prescriptions and leading active lifestyles. They partnered with Ascendum Solutions to design and develop this focused digital experience.

Ascendum Solutions implemented a simple, persona-driven application featuring easy-to-follow weekly goals, medication tracking, and automatic step counting. The solution provided members with real monetary rewards for their progress and supportive, positive reinforcement. The process resulted in a smooth development cycle and a predictable user journey for the client's members.