Case Study: Wolf GmbH boosts installer loyalty with Ascendro’s loyalty program solution

Wolf GmbH enables 3rd-party purchases with Loyalty Points using Ascendro

Wolf GmbH, a German manufacturer of HVAC and renewable energy solutions, faced the challenge of creating a unified loyalty program for its installer customers. The program needed to aggregate merchandise from multiple third-party online stores, requiring a robust e-commerce solution that could integrate with various non-standard APIs while ensuring security and stability. To address this, they partnered with software development vendor Ascendro.

Ascendro implemented a solution using PimCore, CoreShop, Node.js microservices, and a React frontend, integrated via Kafka. This system streamlined in-store order management, utilized Azure Login for security, and established Loyalty Points as the primary currency. The result was a seamless and user-friendly loyalty program that revolutionized the shopping experience for installers, fostering greater customer retention and satisfaction within the Wolf ecosystem. Ascendro delivered a robust and adaptive platform that successfully modernized Wolf's customer engagement.

Wolf GmbH