Case Study: ShareNow achieves 93% fewer outages with Ascendro’s car-sharing backend solution

ShareNow reduces system outages by 93% with Ascendro

ShareNow, a major European car-sharing company, faced the challenge of integrating multiple regional services into a single, reliable backend system to manage user accounts, vehicle tracking, reservations, and payments. The inherent complexity of operating a suite of services across different markets required a robust and highly available software solution. To address this, they partnered with Ascendro to develop and maintain the Car Sharing Backend System (CSBE).

Ascendro implemented the CSBE and later a new microservices-based Car Sharing Communication System, which served as the core infrastructure for the platform. Their solution included comprehensive incident, outage, and change management procedures. As a result, Ascendro helped ShareNow drastically reduce system outages by 93%, significantly bolstering the reliability and user experience of their car-sharing services.

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