Case Study: Honeywell boosts secure file transfer and user experience with Ascendle

Honeywell releases MVP web portal in 4 months with Ascendle

Honeywell, a major industrial technology company, faced a challenge with user adoption of its Secure Media Exchange (SMX) product, a cybersecurity solution for secure data transfer in air-gapped environments. While effective at preventing malware, the product lacked a user-friendly interface and reporting capabilities, creating frustration for its customers. Honeywell partnered with the software development vendor Ascendle to overcome this.

Ascendle developed a cloud-based portal for SMX using an agile methodology, delivering a minimum viable product within just four months. This solution provided customers with real-time visibility and control, dramatically improving the user experience. The rapid development allowed Honeywell to retain a large at-risk client, and the enhanced portal significantly increased customer satisfaction and drove sales for the SMX product.

Honeywell