Case Study: Transwestern increases CRM adoption with AscendixRE

CRM Solutions and Support for Transwestern

Transwestern, a major commercial real estate firm, needed help improving its CRM experience for brokers and finding a partner with deep commercial real estate expertise. They turned to AscendixRE for support with their Microsoft Dynamics-based CRM and its commercial real estate overlay.

AscendixRE helped set up, configure, and support the CRM, including a more user-friendly interface and an upgrade to a newer version. The work increased broker adoption, improved usability, and delivered a reliable solution with minimal errors, while Transwestern highlighted AscendixRE’s strong communication, responsiveness, and role as a long-term business partner.

Transwestern

Jason Moersch

Vice President of Technology Solutions