Case Study: The Mitsui-Soko Group achieves a 40% increase in operational efficiency with Ascender

The Mitsui-Soko Group - Customer Case Study

The Mitsui-Soko Group, a global logistics provider with a Singapore arm specialising in document management, faced time-consuming manual payroll and leave processes — 148 employees and a three-person HR team relied on paper forms and spreadsheets, with warehouse staff unable to access leave balances easily. To solve this, they engaged Ascender and adopted Ascender PeoplePay’s ESS.

Ascender implemented PeoplePay’s employee self-service, eliminating punch cards and reducing manual payroll calculations while allowing staff to file and view leave instantly; support from their Ascender account manager smoothed adoption. The solution increased operational efficiency by 40%, freed HR to focus on compensation and employee empowerment, and delivered faster, more transparent payroll and leave management.

The Mitsui-Soko Group