Case Study: Pathways Group achieves 50% HR productivity boost and streamlined payroll with Ascender PeoplePay

Pathways Group - Customer Case Study

Pathways Group, a Tokyo‑headquartered professional services firm with offices across Asia, needed a reliable payroll partner to replace spreadsheet-based, manual payroll processes and to support a transition to a new Payroll and HR system. Ascender was engaged to provide payroll services for Pathways Group’s Japan, Singapore and Hong Kong offices using Ascender PeoplePay, with a focus on consistent platform stability and high-quality service that matched Pathways’ customer-first philosophy.

Ascender deployed a dedicated team and the Ascender PeoplePay platform to stabilize the payroll environment, streamline workflows and overcome initial deployment hurdles. As a result, Pathways Group’s Asia HR team increased productivity by 50%, gained faster reporting and transparent views of HR data, and now manage leave, onboarding and offboarding seamlessly—improving staff morale and freeing teams to focus on developing winning client solutions.

Pathways Group