Case Study: Baptcare achieves real-time employee engagement visibility and action planning with Ascender

Live real-time reporting, knowledge base for remedies, action plan, tracking and prompting

Baptcare, a not-for-profit community care provider with over 30 locations across Victoria and Tasmania, faced limited visibility into employee engagement across disparate sites and demographics. To address the need for live, organisation-wide feedback and analysis, Baptcare engaged Ascender and implemented the Ascender Employee Engagement Survey as part of its Human Capital Management approach.

Ascender delivered a real-time engagement solution including live reporting, a knowledge base of remedies, and tools for creating, tracking and prompting action plans. As a result, Baptcare now has actual live employee data for the whole organisation and complete visibility across demographics, enabling targeted action plans, year-on-year comparisons and a centralised way to monitor and improve engagement.

Baptcare

Thera Storie

General Manager