Case Study: Deloitte achieves streamlined, secure payroll processing with Ascender

Deloitte - Customer Case Study

Deloitte, one of the “Big Four” professional services firms with more than 500 employees in Malaysia and Singapore, faced time-consuming payroll processing that diverted HR from higher‑value activities. To streamline operations, Deloitte engaged Ascender and adopted Ascender’s fully managed payroll service for its Singapore and Malaysia payrolls.

Ascender now handles end‑to‑end payroll processing (bonus and annual increment processing, additional pay, local statutory compliance), secures data with disaster‑recovery access, and ensures pay is credited via online banking. By using Ascender, Deloitte reduced manual processing, gained readily accessible historical reports for year‑end tax reporting and audits, and freed HR to focus on strategic work.

Deloitte