Case Study: Christadelphian Aged Care achieves responsive, accurate payroll and workforce insights with Ascender's Preceda

Christadelphian Aged Care - Customer Case Study

Christadelphian Aged Care, a not-for-profit provider preparing to expand as Australia’s retiree population grows, needed a best-fit payroll and people management system that gave them full control (not a bureau) and was proven in aged care. After evaluating five options they chose Ascender’s Preceda solution because Ascender understood their business, the industry’s complex awards and leave rules, and could support a managed in-house payroll move.

Ascender implemented Preceda payroll and reporting tools, delivering immediate benefits: payroll adjustments now take ~15 minutes instead of about a week, employee tax is calculated automatically, and a financial interface file posts directly into their Epicor GL (critical since wages are >70% of overheads). Preceda also handles complex awards and leave entitlements, uses Extractor reports to optimize shifts and compare acquisition targets, and auto-flags certification renewals—replacing manual spreadsheets and improving compliance and operational visibility.

Christadelphian Aged Care

Andrew O’Toole

General Manager, Corporate Services