Case Study: Sturdy Memorial Hospital achieves 65% touchless invoice processing and streamlined accounts payable with Ascend Software

Sturdy Memorial Hospital Automates & Streamlines AP in Workday

Sturdy Memorial Hospital, a 128-bed healthcare provider serving tens of thousands of patients annually, faced time-consuming, error-prone manual accounts payable processes even as it implemented Workday Financial Management. Believing Workday’s native AP module lacked needed capabilities, Sturdy Memorial evaluated Workday partner solutions and selected Ascend Software’s AP Automation to meet their automation and OCR requirements.

Ascend Software was implemented alongside Workday to automate invoice capture and processing; its OCR and auto-population features enabled more than 65% of invoices to be processed without human touch and streamlined the remainder, reducing manual data entry and freeing AP staff for higher-value work. Ongoing collaboration with Ascend Software’s customer success team and visual document recognition tools further improved efficiency, document tracking, and overall AP throughput.

Sturdy Memorial Hospital

Genny Acosta

Lead Accounts Payable Analyst