Case Study: St. Charles Health System achieves 30% reduction in AP resources and 25% effort savings with Ascend Software

St. Charles Healthcare System turns to Ascend to improve the health of their AP process

St. Charles Health System, a non-profit healthcare provider in central Oregon, faced a manual, error-prone accounts payable process where staff had to key invoice details and invoice images were not directly accessible—making executive review, approval, and financial analysis difficult. They found a solution in Workday Financial Management combined with Ascend Software.

St. Charles implemented Workday and integrated Ascend Software’s Workday-certified solution to automate AP, scan invoice images directly into Workday, and provide real-time transaction visibility for leaders. The change delivered measurable results: roughly a 30% reduction in resources needed for AP, up to 25% of team effort saved by eliminating waste, and elimination of about one-third of staff interactions in AP—enabling faster approvals, more accurate forecasting, and a seamless, trusted partnership with Ascend Software.

St. Charles Health System

Jaycee Bridges

Director of Finance and Accounting