Case Study: Life Time achieves 4,000 hours saved and ~$2 per‑invoice cost savings with Ascend Software

Life Time Saves Time and Money With Ascend

Life Time, a growing operator of more than 160 athletic clubs and related businesses, struggled with paper invoices and manual data entry as invoice volume surged (over 200,000 supplier invoices in 2020). Outsourced BPOs and short data-archival windows produced piecemeal fixes, slow support, and rising costs, so Life Time evaluated automation vendors and selected Ascend Software to address its accounts payable pain points.

Ascend Software implemented an AP automation solution tightly integrated with Workday Financial Management, providing real-time invoice processing, error notifications, worktag-driven categorization, and supplier PO enforcement, along with step-by-step training and a dedicated support team. As a result, Life Time eliminated many manual workflows, reduced draft approvals, and saved roughly 4,000 hours of manual work and about $2 per invoice in the first two years.

Life Time

Chris Stedman

Senior Accounts Payable Manager