Case Study: Wisconsin Department of Veterans Affairs transforms its website experience with Ascedia

Wisconsin Department of Veterans Affairs boosts engagement time by 6,526.76% with Ascedia

The Wisconsin Department of Veterans Affairs (WDVA) faced challenges with an outdated and inaccessible website built on a legacy .NET CMS. The platform was difficult to maintain, offered a poor user experience especially on mobile, and lacked proper analytics. Ascedia partnered with WDVA to transform this digital presence.

Ascedia redesigned and rebuilt the website using WordPress with Gutenberg blocks, focusing on accessibility, performance, and a clean user interface. They migrated hosting to Pantheon, implemented a new document library, and provided comprehensive staff training. Post-launch, the new site delivered significant improvements, including a dramatic 6,526.76% increase in average engagement time, alongside rises in sessions, pageviews, and active users.

Wisconsin Department of Veterans Affairs