Case Study: Olo achieves scalable HR processes, airtight onboarding, and 98% employee satisfaction with Asana

Olo retains employees with scalable HR processes with Asana

Olo, a digital ordering and delivery platform for 250+ restaurant brands, has 130 employees with about 50% working remotely. Their small People + Culture team needed a reliable, scalable way to deliver a consistent onboarding and ongoing HR experience—onboarding alone can involve up to 130 steps—and keep distributed hires engaged and retained.

They implemented Asana to create detailed, repeatable templates for onboarding, offboarding, payroll, performance reviews and other HR workflows, giving visibility, task assignment, and collaboration across teams. The system prevented steps from slipping, improved coordination for remote staff, and delivered strong results: 100% of new employees felt welcome on day one, 100% felt supported by their manager, and 98% were satisfied with HR communication.

Olo

Deanne Rhynard

VP of People and Culture