Case Study: loanDepot achieves faster, compliant HR operations with Asana

loanDepot navigates mortgage industry shifts with Asana

loanDepot, a major mortgage lender with about 5,000 employees across more than 200 branches, was navigating rapid business and organizational changes while needing to manage complex HR, payroll, compliance, and staffing workflows. The team had previously used multiple project management tools and relied on emails and verbal approvals, making it difficult to coordinate work, maintain visibility, and keep documentation secure and audit-ready. loanDepot chose Asana to centralize and simplify these HR processes.

With Asana, loanDepot built self-service request flows, automated workflow steps, and created a centralized, SOX-compliant workspace for cross-functional collaboration and audit tracking. The result was faster project completion, less manual follow-up, clearer visibility for leadership, and better documentation of approvals and process history. According to loanDepot leaders, Asana helped them move through projects significantly faster, reclaim time from busywork, and support compliance and employee communications more effectively.

loanDepot

David Magana

Director, HR Operations