Asana
212 Case Studies
A Asana Case Study
Lifewater is a nonprofit working to end the global water and sanitation crisis, serving communities across East Africa and Southeast Asia with a staff of 100–1,000 spread across the US, Ethiopia, Uganda, Cambodia, and Tanzania. The organization struggled with dispersed teams relying on email and frequent meetings, which made coordination slow, files hard to find, and work easy to drop—so they needed a scalable work-management solution to streamline recurring workflows and improve cross‑team visibility.
Lifewater rolled out Asana with a phased implementation, using project timelines, templates, rules, and Portfolios to centralize tasks, documents, and external collaborators. The change cut administrative time, boosted collaboration with freelancers and field journalists, improved program tracking and remote monitoring (reducing travel needs), and gave leaders clearer, faster insight into project status—helping teams move more efficiently to deliver clean water and scale impact.
Zerihun Hailu
Head of Programs Implementation