Case Study: Interactive achieves faster, more consistent project delivery with Asana

Interactive bolsters project delivery with Asana integrations

Interactive’s cloud business operations team was struggling to manage sales-to-delivery workflows in Excel, which created limited visibility, cumbersome reporting, and inconsistent handoffs between sales, product, and operations. The lack of shared documentation also made it difficult to onboard new products and services efficiently, putting delivery speed and revenue timing at risk. Asana was used to help solve these project management challenges.

Interactive implemented Asana integrations with existing systems, along with reporting dashboards, AI features like Smart status and Smart summaries, and project plan templates for onboarding. Asana gave the team real-time visibility across projects, improved forecasting and reporting accuracy, and streamlined product handovers. The measurable impact included saving project managers one to two hours per week on reporting tasks, faster weekly reporting, higher delivery success rates, and improved customer satisfaction.

Interactive

Mitch Hare

Head of Commercial Services