Case Study: City of Providence saves a year’s worth of workdays with Asana

City of Providence saves a year’s worth of workdays with Asana

The City of Providence, led by Mayor Jorge Elorza, needed a better way to coordinate work across 40 departments serving 180,000 residents. Before Asana, the city relied heavily on email, phone calls, and scattered communication, making it hard to track deadlines, break down silos, and keep projects moving efficiently.

Using Asana, the City of Providence centralized collaboration, project tracking, and constituent service records in one searchable system. Asana helped the city save an estimated 295 workdays per year across 400 employees, speed up board member appointments by 30% (saving 15 days per appointment), and create a central archive of resident interactions for faster service and trend spotting.

City of Providence

Jorge Elorza

Mayor, City of Providence