Case Study: Blackboard streamlines design workflows and cuts monthly status reporting to 15 minutes with Asana

Blackboard empowers teachers around the world with Asana

Blackboard, a leading edtech company with ~3,000 employees and a distributed UX and design team across the US, Canada, UK, Colombia, and India, needed a single source of truth for design work. Teams previously relied on disparate tools and inconsistent sprint cadences, making it hard to assess capacity, prioritize requests, and produce monthly status reports — a process that could take 1–2 hours of manual chasing each month.

Blackboard adopted Asana in a phased rollout, using intake forms, project templates, a shared sprint calendar, and Asana Portfolios to centralize requests and workflows. The change consolidated cross-functional collaboration, let the team quantify designer capacity to justify headcount, and cut status reporting time to about 15 minutes, while streamlining prioritization and sprint planning.

Blackboard

Joannie Wu

Design Manager