Case Study: Athena achieves faster, more efficient work management with Asana

Athena takes delegation to the next level with Asana

Athena, a remote-first company that pairs busy leaders with highly trained virtual assistants, was growing quickly but struggling to keep work organized across spreadsheets, email, and chat. This led to missed tasks, delayed help desk responses, contract errors, and wasted time tracking project status. Athena turned to Asana to centralize work management, starting with payroll requests and then expanding usage company-wide.

Asana helped Athena create one place to manage projects, requests, and workflows, with templates, automations, and integrations like HubSpot and Zendesk. The impact was significant: internal help desk response times dropped from 5 days to under 12 hours, contract creation time was cut in half, and teams reduced missed work and admin overhead while onboarding clients faster and improving collaboration.

Athena

Maribeth Villon

Co-Founder and Head of Administration