Case Study: Array Behavioral Care accelerates clinician onboarding and boosts patient access with Asana

Array Behavioral Care cuts clinician onboarding by 50% with Asana

Array Behavioral Care, the nation’s leading virtual psychiatry and therapy practice, faced significant challenges with fragmented clinician onboarding and IT support. Their manual processes across spreadsheets and email caused onboarding delays of 8-12 months and created inconsistent prioritization of IT requests, ultimately delaying patient access to care.

By implementing an AI-powered operating system with Asana, Array built a unified clinician journey and a self-learning service desk. This solution compressed clinician onboarding timelines by 50%, saving 167 workdays annually and creating over $2M in annualized impact. Asana enabled Array to accelerate patient access by providing centralized visibility and automating key workflows.

Array Behavioral Care