Case Study: Appen achieves increased operating efficiency and streamlined project management with Asana

Appen improves operating efficiency with Asana

Appen, a Sydney-based company with 2,000+ employees, provides high-quality training data and data management to help companies build machine‑learning products. Faced with fragmented project tracking—work spread across spreadsheets and specialist tools, excessive status meetings, and limited visibility for leadership—Appen needed a single work management platform to standardize processes, assign clear ownership, and improve reporting.

After trialing vendors, Appen implemented Asana with governance rules, company training, and an internal ambassador program to drive adoption. Using templates, forms, comments, custom fields, portfolios, and integrations (Teams, Outlook, SharePoint, Zoom, Jira, Power BI), the company centralized work, cut meeting time, sped up project starts and reporting, and increased operating efficiency and visibility for leaders.

Appen

Kristy Mueller

Senior Project Manager