Case Study: Jesuit Refugee Service achieves improved communication, automated processes and time savings with Arxis Technology's customized SageCRM

Arxis Technology Helps Jesuit Refugee Service Find a Better Software Solution to Call Home

The Jesuit Refugee Service (JRS), an international Catholic nonprofit operating in over 50 countries and supporting more than half a million displaced people, was hindered by a customized legacy system with multiple versions and no developer support. JRS engaged Arxis Technology to modernize its infrastructure, and Arxis recommended and implemented a customized SageCRM solution that would serve as a web portal with a back-end database.

Arxis Technology built the SageCRM-based portal to centralize volunteer and project records, automate tedious processes, and improve communications between regional offices and headquarters. The implementation enabled on-demand reporting (replacing multi-week end-of-year data exports with reports that run in minutes), better document tracking and archiving, and substantial time savings while strengthening JRS’s relationship- and project-management capabilities.

Jesuit Refugee Service