Case Study: Santam achieves rapid, scalable deployment of a branded mobile app catalog to 2,000+ brokers in under a week with Arxan Technologies

Santam - Customer Case Study

Santam, the leading short‑term insurer in South Africa, needed to get mission‑critical mobile apps into the hands of a distributed, non‑tech‑savvy broker network of more than 2,000 in under a week without controlling the brokers’ devices. To meet this rapid mobilization challenge Santam engaged Arxan Technologies and used Apperian’s cloud‑based enterprise mobile app management (MAM) platform to provide a secure, branded distribution channel outside of public app stores.

Arxan Technologies implemented a Santam‑branded Apperian app catalog that allowed brokers to access QuickView, QuickQuote and e‑brochures on iOS, Android and BlackBerry devices; the solution was deployed in less than a week to meet the conference deadline. The deployment delivered measurable impact—more than 1,000 brokers logged in shortly after launch, the rollout met its business goal of rapid adoption and scalability, and the Arxan Technologies implementation simplified app distribution, updates and monitoring for future expansion to Santam’s ≈3,000 employees.

Santam

Henri Knoesen

Team Lead for Digital Projects