Case Study: Deutsche Telekom achieves sustainable device refurbishment at scale with Arvato

Deutsche Telekom saves 44 kg of CO2e per device with Arvato

The customer, Deutsche Telekom, faced a costly and time-consuming manual process for refurbishing returned routers and media receivers. To promote environmental sustainability and reduce costs, they partnered with vendor Arvato to implement an automated refurbishment solution.

Arvato developed a comprehensive program featuring an advanced automated testing system that significantly reduced processing times and ensured consistent quality. The solution expanded to cover numerous device models. Arvato's program now processes over 1.5 million devices annually, achieving a 90% reuse rate and saving over 44kg of CO2e per refurbished device, contributing massively to Deutsche Telekom's sustainability goals.

Deutsche Telekom