Case Study: Quest Personal Care Global achieves 50% fewer label iterations with Artwork Flow

How Quest Personal Care achieved a 50% reduction in label iterations with Artwork Flow

Quest Personal Care Global, a cosmetics and personal care manufacturer founded in 1991 and selling in more than 90 countries, needed a better way to manage complex artwork reviews and label changes. The team was relying on emails, internal servers, and Google Docs for feedback, which created long review cycles, limited version control, and made it easy for important comments to get lost. Artwork Flow was brought in to streamline its label management and creative review process.

Artwork Flow implemented a centralized workflow with project visibility, dashboards, annotations, and streamlined collaboration so the Quest team could manage approvals on a single platform. As a result, file retrieval dropped from 6–8 minutes to 45 seconds, and artwork revisions and errors were reduced by 50%, helping Quest speed up approvals and improve reporting and task tracking.

Quest Personal Care Global

Sue Elks

Director of Marketing and Innovation