Case Study: Toughbuilt achieves automated, accurate sales-order processing with Artsyl's docAlpha (OrderAction)

Toughbuilt Automates Sales Order Processes with docAlpha

Toughbuilt, a Burbank-based designer and manufacturer of tool belts and accessories, needed to scale sales order processing as business grew roughly 30% annually with a 40-person team. Already on Acumatica ERP, they still faced time-consuming manual entry—15–20 minutes for multi-line orders—which led them to Acumatica partner Artsyl and its docAlpha transformation platform and OrderAction intelligent process application.

Artsyl implemented docAlpha/OrderAction integrated with Acumatica to automate capture, validation and straight‑through processing of sales orders. The solution cut order entry to two minutes max (from 15–20), handles roughly 400 orders per week, eliminates manual data entry and enables real‑time dashboards; Toughbuilt expects ROI within a year and measurable reductions in cycle time and days sales outstanding.

Toughbuilt

Martin Galystan

Controller