Case Study: Medical Development International achieves 40% increase in claims processing capacity with Artsyl's ClaimAction™

Correctional Facilities Could Become One of the Most Efficient Healthcare Processing Systems in the United States

Medical Development International (MDI) is a Ponte Vedra Beach–based healthcare management company specializing in providing services to U.S. correctional systems. Faced with slow, resource-intensive double-blind keying for paper claims and a high risk of duplicate or overpaid claims, MDI sought a way to boost throughput and accuracy. To address this, they turned to Artsyl and its ClaimAction™ data-capture solution, integrated into MDI’s ReClaim Suite™.

Artsyl’s ClaimAction™ was integrated into ReClaim Suite™ to automate one side of the keying process and apply advanced, fuzzy-match adjudication. The change cut second-keying effort by 50%, allowed MDI to increase claims volume by 40% without adding staff, saved “a body or two per week,” sped turnaround times, and helped MDI identify 12–15% duplicate claims (two to three times the industry average) across roughly 120,000 claims annually. Artsyl’s solution delivered measurable time, cost and accuracy improvements.

Medical Development International

Bobby Snyder

Assistant Vice President