Case Study: Appalachian State University achieves faster admissions turnaround and reduced staffing needs with Artsyl docAlpha

Appalachian State University Partners with Artsyl for a Winning Admissions Processing Game Plan

Appalachian State University faced a sudden surge in undergraduate applications after its football program rose to the FBS level, creating large bursts of documents to process near deadlines. To stay “first to the mailbox” and preserve fast turnaround times, the university turned to Artsyl and its docAlpha Digital Transformation platform to automate admissions document intake and data extraction.

Artsyl’s docAlpha automatically extracts student data from transcripts and other admissions documents, enabling Appalachian State to process more than 75,000 admissions documents for roughly 18–19,000 applications annually, handle peak days when staff ran a thousand transcripts through the system, and eliminate one full-time equivalent role in manual processing. As a result, Artsyl helped the university shorten response times, maintain turnaround during peak periods, and process admissions with fewer staff.

Appalachian State University

Sarah-Davis Cagle

Associate Director of Admissions – Operations