Case Study: Charlottetown Civic Centre achieves rock-solid ticketing control with ArtsMan Theatre Manager

Charlottetown Civic Centre - Customer Case Study

Charlottetown Civic Centre needed to prepare for hosting the 2011 Scotties Tournament of Hearts, a complex curling event with many package options, price codes, promo codes, and seating holds. They worked with ArtsMan and its Theatre Manager system to plan ticket sales a year in advance, despite not knowing final package details until shortly before tickets went on sale.

ArtsMan implemented Theatre Manager to manage map creation, package and single-ticket sales, promo codes, and seat holds across multiple draws, while also handling concurrent concerts. The result was smooth year-long sales, over $10,000 per day in sales during December, 47,610 tickets sold, and end-of-day reconciliation balanced to the penny.

Charlottetown Civic Centre

Janet Caird

Finance Manager