Case Study: The Sculpture Park streamlines bookings and reporting with ArtifaxEvent (Artifax)

The Sculpture Park - Customer Case Study

The Sculpture Park is a large outdoor and indoor art venue with five indoor galleries set in 500 acres, focused on widening access to modern and contemporary sculpture. They struggled with complex, high-volume bookings from commercial clients, schools, community groups and internal teams while using a legacy system that worked only from one desk PC; they needed role-based access, easy onboarding for staff, and an open API for website bookings. Artifax (using ArtifaxEvent) was chosen to address these challenges.

Artifax implemented a tailored ArtifaxEvent configuration with user groups, customizable terminology, task reminders, consolidated reporting and an open API for automated web bookings. The result was decentralised, role-restricted booking across departments while the administrator retained oversight, automatic website bookings with no manual intervention, KPI reports produced in seconds and emailed schedules, and automated task reminders that reduced time spent chasing colleagues — delivering clear efficiency gains and simpler training across the organisation.

The Sculpture Park