Case Study: Regional Theatre achieves streamlined operations and data-driven reporting with ArtifaxEvent (Artifax)

Regional Theatre - Customer Case Study

Regional Theatre, an unsubsidised venue averaging over 500,000 visits a year and home to resident companies and major productions, needed better cross‑department communication, improved data quality and standardised processes to manage high demand for space. They turned to Artifax and its ArtifaxEvent system because manual entry, fragmented information and heavy paper usage were limiting productivity and preventing reliable reporting.

Artifax implemented a configured ArtifaxEvent solution—central calendar, custom forms, event activities/statuses, deals, tasks and scheduled reporting—that centralized bookings and eliminated repetitive manual work (including the need to print hundreds of pages weekly). The Regional Theatre streamlined workflows, increased productivity in its Conference and Events team, saved hours of effort, produced accurate operational reports and KPIs, and began including statistical data in board reports to support more proactive decision‑making.