Case Study: Great Britain's Largest Cathedral achieves clash-free scheduling and maximised space utilisation with Artifax

Great Britain’s Largest Cathedral - Customer Case Study

Great Britain’s Largest Cathedral faced the complex task of coordinating daily and weekly services, short‑notice funerals, tours, education visits and commercial hires across a mix of fixed and flexible spaces. Seeking to replace a simple Outlook calendar with specialist software, the cathedral engaged Artifax (using ArtifaxEvent) to give a single, configurable view of the full diary and prevent clashes between linked areas such as the cathedral floor, crypt and meeting rooms.

Artifax implemented ArtifaxEvent (with public booking via ArtifaxAgora), delivering graphical and published calendars, templates, room equivalences, automated staff calendar pushes and detailed reporting. The result was immediate visibility for all user groups, faster booking workflows, elimination of missed or double bookings, and automated weekly operational reports, quarterly forecasts and annual trend data to maximise commercial income and optimise space use — outcomes the cathedral describes as a revolution in its operations.