Case Study: Civic Facilities Providing Company reduces booking errors and saves staff time with ArtifaxEvent

Civic Facilities Providing Company - Customer Case Study

Civic Facilities Providing Company, part of Bath & North East Somerset Council, needed a better way to manage bookings across multiple venues and teams. Staff were using paper, electronic diaries, and spreadsheets to handle room bookings, finance reports, and forecasting, which reduced planning time and caused manual errors. ArtifaxEvent was chosen to help centralize these processes.

Artifax implemented ArtifaxEvent to manage room bookings, resources, and scheduling for the Theatre, Conference Centre, and Town Hall. The system reduced booking clashes, manual data entry, duplication, and manual errors, and the customer said it probably saves the equivalent of a role-and-a-half in salary terms today.