Case Study: Target achieves streamlined blended learning and easier content updates with Articulate Presenter

Target Retools Employee Training With Articulate

Target Corporation's training team, led by Sr. Training Specialist Michael Sunnarborg, faced an instructor-led class that ran four hours with more than 120 PowerPoint slides, leaving learners overloaded and with limited access to just-in-time reference materials. They also needed training that could be updated and customized quickly for a global workforce.

By converting the course with Articulate Presenter into compressed e‑learning modules on their LMS and pairing them with a hands-on workshop, Target created a blended learning path where employees complete the module online then attend a practical coaching session. The approach enabled fast deployment and easy content updates, supported multi-level access and localization, and produced favorable feedback—learners found the training less complicated and easier to apply on the job.

Target

Michael Sunnarborg

Sr. Training Specialist