Case Study: San Diego Eye Bank increases awareness of eye donation with Articulate 360

San Diego Eye Bank shortens skill sign-off timelines and boosts knowledge retention with Articulate

San Diego Eye Bank faced a challenge in updating its decades-old training program, which relied on cumbersome text-based materials and heavy in-person facilitation. This led to poor knowledge retention and slow onboarding for new employees and affiliate eye banks. To create more engaging and effective independent learning, they turned to Articulate and its Articulate 360 suite, including Rise and AI Assistant.

By implementing Articulate, the organization streamlined its technical and compliance training. They used Rise to build interactive online pre-work that prepared employees for hands-on sessions, and leveraged AI Assistant to accelerate course development. This solution dramatically shortened training and skill sign-off timelines, improved knowledge retention, and better prepared employees to be informed spokespeople for the vital mission of eye donation.

San Diego Eye Bank