Case Study: Seton Hall University builds a scalable online learning platform and boosts student completion rates with Articulate

How Seton Hall University Grew an Online Learning Platform

Seton Hall University, long known for its technology-forward Mobile Computing Program that provides every student a laptop, discovered that many students nonetheless lacked basic troubleshooting and safe-computing skills. Faced with the logistical challenge of training 1,000+ students and the desire to deliver instruction on students’ schedules, administrators opted to build an online course to teach virus avoidance, file organization, and other essential tech skills.

SHU developed the Tech Skills series using Articulate Studio (2009) and later Storyline for tablet-friendly, narrative-rich modules, hosting courses in Blackboard and leveraging Engage features, characters, timelines, and easy content updates. The platform expanded into multiple modules for students, a data-security course for administrators, and faculty training; students found the courses interactive and useful, completion rates rose more than 18%—topping 80% for the 2012 freshman class—and SHU gained a scalable, mobile-ready e-learning solution.

Seton Hall University’s

Danielle Mirliss

Teaching, Learning and Technology Center Associate Director