Case Study: Granite Telecommunications achieves 95% learner completion with Articulate Storyline

Granite Telecommunications achieves 95% learner completion in 4 quarters with Articulate

Granite Telecommunications, a major provider of communications solutions, faced a challenge in efficiently training its large workforce. Its learning and development team, Granite University, relied on time-consuming, in-person instruction, particularly for new account managers. This process was taxing for facilitators and did not allow employees to easily review material. The vendor, Articulate, provided a solution using its Storyline 360 product to convert this training into interactive e-learning modules.

By implementing Articulate's solution, Granite successfully transformed its three-week live training into flexible online courses. This shift saved over 800 training hours, allowed for instant updates to materials, and enabled the company to achieve a 95% learner completion rate for company-wide mandatory training for four consecutive quarters. Articulate's tools helped Granite scale its training program effectively while maintaining high engagement and interactivity.

Granite Telecommunications

Kendra Maxwell

Curriculum Manager, Granite Telecommunications