Case Study: Paychex uncovers $1.5M in avoidable ER spend with Artemis Health

Paychex uncovers $1.5M in avoidable ER spend with Artemis Health

Paychex, a leading provider of human capital management solutions, faced a challenge with rising and costly emergency room utilization among its employees. To understand why members were going to the ER and where costs could be avoided, Paychex partnered with vendor Artemis Health and used its Artemis Platform to analyze their benefits data.

Using clinically validated data models from Artemis Health, Paychex identified that avoidable ER visits accounted for $1.5 million in spending over a six-month period. This discovery allowed them to create targeted interventions, including promoting telemedicine and sending tailored member education. While some initiatives were delayed by the pandemic, the analysis provided a data-backed roadmap that shifted Paychex from reacting to costs to proactively managing them, empowering employees to make smarter healthcare decisions.

Paychex