Art of Cloud
30 Case Studies
A Art of Cloud Case Study
Omniplex, a creator of an innovative eLearning platform, faced a significant challenge with its stagnant, decade-old Salesforce org. This system lacked a single source of truth, resulting in low confidence in reports and excessive manual processes, which hindered the company's ambitious plans to triple its EBITDA following a major private equity deal. To support its growth, Omniplex engaged Art of Cloud for a thorough overhaul of its Salesforce implementation.
Art of Cloud implemented a comprehensive solution that included a health check, a review of Sales Cloud and CPQ, and improvements to key processes like lead and opportunity management. The results were substantial, featuring increased user adoption, improved data hygiene, and a 90% simplification of products through SKU consolidation. This provided Omniplex with a single source of truth and saved users hours per week, ultimately reconfiguring their way of working to maximize efficiencies across their teams.